Shipping policy
Shipping Costs
Standard UK delivery is currently FREE.
Where an express delivery option is available, the additional delivery cost will be shown at checkout before payment.
Order Processing
Orders are processed after payment has been received. Orders may be dispatched from different suppliers or locations, depending on the product purchased.
If an order contains products from different suppliers, items may arrive separately and at different times.
Tracking
Where tracking is available, tracking information will be provided once the order has been dispatched.
Delays
Delivery dates are estimates and are not guaranteed. Delays can occasionally occur due to the supplier, courier, weather, customs or other circumstances outside our control.
If your order has not arrived within the expected delivery period, please contact us so we can look into it.
Incorrect Delivery Information
Customers are responsible for providing a correct and complete delivery address. Please contact us as soon as possible if you notice an error in your delivery details.
Damaged or Missing Items
If your order arrives damaged, faulty or items are missing, please contact us as soon as possible with your order number and details of the problem.
International Delivery
At this time, we only offer delivery within the United Kingdom unless otherwise stated on the individual product listing.
Contact Us
For any questions about delivery or your order, please contact us using the contact information provided on our website.
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